F A Q


ABOUT THE STUDIO

How do you say your name?
It's pronounced CHOW-zah, like "wowza!" or "yowza!".


ABOUT THE A-FRAMES

Where do the A-Frames come from?
The A-Frames are an exploration into geometry, color and display in the form of functional wall objects. The shelves are inspired by a Danish folk design from the island of Amager, near Copenhagen, and are hand-cut with traditional woodworking saws. Assembled using simple wooden lap joints and no glue, the frames can be taken apart and flat-packed for transport. The shelves are hung on a nail and can be used for displaying arrangements of small objects on a wall. Shapes include variations on triangles, parallelograms, and other forms.

We were interested in making them as a sculptural wall object that was both functional and pleasing, and also for housing our various collections of small rocks, sculptures, found objects and keepsakes.

How are the A-Frames made?
We use traditional Japanese hand saws to cut the shapes and joints, which are then sanded and painted. Curved pieces are made by a process called steam-bending, where we heat wood in a steam box and then form it to a shape. We’ve been using a matte acrylic paint and various types of wood stains for color. At first we kept the shapes fairly blunt, but then we started playing around with angles, curves, and sanding techniques that gave more playfulness to the frames. We plan to continue playing with different coloring, shaping, and surfacing techniques.

PLEASE NOTE that all our pieces are hand-made to order. The shelf we make for you may vary slightly from what is pictured, though we make every attempt to be as consistent as possible. We consider these imperfections to be part of the charm, uniqueness, and process of making them by hand. Surfaces are deliberately left unfinished unless otherwise noted.

How do I care for the frames?
Dry dust with a soft cloth and handle gently. To clean mirrors, spray glass cleaner on a soft cloth or paper towel and wipe to clean. Do not spray cleaner directly on the piece, as the chemical can damage the finish.


SHIPPING, PAYMENT, AND SHOP POLICY

What kind of payment do you accept?
Orders placed through the website are made via credit card or Paypal. If you pick up your frame in person, we will also accept cash or check. Custom projects will be invoiced separately.

How long will it take to receive my order?
All A-Frames are custom-built and may take up 2-6 weeks for delivery, or longer depending on the scope of project. If you contact us after placing an order, we will do our best to estimate when you can expect your frame.

How do you ship the frames?
We will ship your frame fully assembled in a cardboard box via UPS or FedEx. The box will include hardware and directions for hanging.

Do you have a return policy?
If you are unhappy with your purchase, you can return the item in its original packaging, and we will issue a refund. We appreciate any feedback you may have explaining why you are returning the item.

Could I pick up my frame in person?
If you are in the NYC area, please email us at ciao@chiaozza.com to arrange a pick-up. Enter the code STUDIOPICKUP at check out to waive the shipping charge.


CUSTOM ORDERS, COMMISSIONS, AND WHOLESALE

Could I commission a custom installation of A-Frames?
Yes! We work with clients who are interested in commissioning larger installations of multiple frames, custom-designed, arranged, and installed for a specific site. Projects will be completed on a contract basis with a project fee. Contact us to see previous installations and to discuss your ideas.

Do you wholesale?
Yes! Please email us at ciao@chiaozza.com with a link to your shop's website and some information about your project and/or interests. We'd love to hear from you!